Basic support. SFDC offers customers and their users all the basic support according to www.salesforce.com/services-training/customer-support/basic/. The customer recognizes that when they purchase Marketing Cloud Services from SFDC, they accept additional terms of use that are specifically applicable to these services www.salesforcemarketingcloud.com/reseller-t… or another URL provided from time to time by SFDC. “SFDC service,” the […]